Terms and Conditions
Please, read and understand the Terms and Conditions prior to placing your order.
International Orders are ship via MRW Express International Service and typical delivery time is 2 to 4 working days. Freight charges will be collected at the time of delivery by MRW or billed to your MRW account. Triana Science & Technology will not pay any duties,
taxes or customs fees. International customers will receive a fax confirmation of the order with invoice and shipping waybill number. Customers may request and alternate freight carrier at the time of ordering but the customer must provide
an account number for billing to the requested carrier. Triana Science and Technology will not ship International Orders via Air Mail. You will be notify of any backorders when you place an order.
We do our best to
maintain
a complete inventory of all products.
Products and prices are correct at date of printing but are subject to change without notice. Current pricing will be confirmed at the time of your order. No minimum order required.
Payments
Please note Triana Science & Technology payment terms are net 30 days (from shipment date) in Euros €. A 1.5 % monthly late charge will be applied if payment is not received within 30 days of shipment. Please settle payment into our account number as indicated on the enclosed invoice.
Payment must be made in Euros €. Any bank or service charges will be charged back to the customers.
Orders
You have the following options when purchasing products directly from Triana Science & Technology:
Telephone Orders
24 Hours Fax Ordering
Mail Orders
Online Orders
Telephone Orders
We gladly accept telephone orders between 9:00 a.m. to 2:00 p.m and between 5:00 p.m. to 7 p.m. European Standard Time, (+1:00 GMT) Monday through Friday. Dial: +34 958 750 583.
Providing the following information will assure prompt handling of your order:
- Institution Name, Invoice, and Shipping Addresses.
- Reference number and/or description of the product as well as the quantity needed.
- Telephone and fax number along with person to contact for questions.
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24 Hours Fax Ordering
We encourage customers to simplify ordering by sending a fax copy of the purchase order. Please feel free to fax your order to: +34 958 750 584.
Providing the following information will assure prompt handling of your order:
- Institution Name, Invoice, and Shipping Addresses.
- Reference number and/or description of the product as well as the quantity needed.
- Telephone and fax number along with person to contact for questions.
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Mail Orders
Please send mail orders to the following address:
Triana Science & Technology S.L.
Parque Tecnológico Campus de la Salud
Avenida de la Innovación, 1
Edificio BIC-Granada
Oficina 231
18100 Armilla (Granada)
Spain
Providing the following information will assure prompt handling of your order:
- Institution Name, Invoice, and Shipping Addresses.
- Reference number and/or description of the product as well as the quantity needed.
- Telephone and fax number along with person to contact for questions.
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Online Orders
Triana Science & Technology products can be ordered online. Browse the Triana Science & Technology website, choose your products, and send your order by e-mail to triana@trianatech.com
Providing the following information will assure prompt handling of your order:
- Institution Name, Invoice, and Shipping Addresses.
- Reference number and/or description of the product as well as the quantity needed.
- Telephone and fax number along with person to contact for questions.
Please see our Privacy Policy should you have questions regarding sending Triana Science & Technology personal information.
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